Privacy Policy

Introduction

This data privacy notice concerns ATCORE Technology Ltd, Registered in England with Company Number 3698178, 353 Buckingham Avenue, Slough, SL1 4PF UK, +44 (0)1753 804000, data protection registration reference Z7279114. If you have any queries regarding this policy please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

1. Your personal data – what is it?

Personal data relates to a living individual (data subject) who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in ATCORE’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we? 

ATCORE Technology Ltd (ATCORE) is the data controller.  This means ATCORE decides how your personal data is processed and for what purposes.

3. How do we process your personal data?

ATCORE complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: -

To enable ATCORE to provide services to your business to fulfil a contract(s) made between your company and ATCORE;

  • To keep you up to date with ATCORE business news and events;
  • To send you information about ATCORE products and services;
  • To track usage of our website through the use of Google Analytics and HubSpot;
  • To maintain our own accounts and records;

4. What is the legal basis for processing your personal data?

  • Explicit consent of the data subject so that we can keep you informed about ATCORE business news and events;
  • Explicit consent of the data subject so that we can keep you informed about ATCORE products and services;
  • Processing is necessary to fulfil a contract(s) made between your company and ATCORE where you represent your company;
  • Processing is necessary to fulfil a contract made between you and ATCORE;
  • Processing is necessary for carrying out legal obligations in relation to employment, social security or social protection law, or a collective agreement. 

5. Sharing your personal data

Your personal data will be treated as strictly confidential. 

It may be shared with selected data processors in order to fulfil the legal basis for processing, examples of which are as data processors required to fulfil a contract and data processors who fulfil e-mail marketing activity for ATCORE.

All data processors are subject to confidentiality and we will not share your data with other third parties which are outside of the scope of the documented legal basis for processing.

6. How long do we keep your personal data?

Where you are representing your company, we will keep your details for the duration of your companies contract with us. If you leave your company or your company is no longer contracted with ATCORE, then we will keep your details for 24 months in order to provide transparency to decisions you may have made.

If we hold your details based on your consent, we review data annually and records that are older then 24 months from when you provided your consent will be distroyed. We will ask you before the end of this period for your consent again.

7. Your rights and your personal data

Unless subject to an exemption under the GDPR or any other corporate compliance or legal requirement, you have the following rights with respect to your personal data: -

  • The right to request a copy of your personal data which ATCORE holds about you; 
  • The right to request that ATCORE corrects any personal data if it is found to be inaccurate or out of date;  
  • The right to request your personal data is erased where it is no longer necessary for ATCORE to retain such data;
  • The right to withdraw your consent at any time;
  • The right to request that ATCORE provide the data subject with their personal data in a commonly used electronic format; 
  • The right to lodge a complaint with the Information Commissioners Office.

8. Cookies

9. Further processing

We will not use your personal data for any task other than those listed here. 

Should a new unforeseen requirement arise in the future then this policy will be updated and where the ATCORE basis for processing is based on consent, we will ask you for a new consent which covers the new requirement before processing your details for this new requirement.

10. Contact Details

To exercise your rights, raise queries, or submit a data protection complaint, please contact Atcore at This email address is being protected from spambots. You need JavaScript enabled to view it..

Atcore will acknowledge receipt of data protection complaints within 30 days and will investigate and respond without undue delay. We will keep you informed of progress and notify you of the outcome of our investigation.

If you remain dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) by calling 0303 123 1113, contacting them via email, or writing to the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.